User Interviews & Research Analysis
Published in
May 17, 2021
Website: Marriott.com (Kent State University project)
Role: User Research & Analysis
Timeline: 6 weeks
Tools: Keynote
Overview
Upon completion of Nano-Usability tests and a submitted User Research memo, it was decided to continue with more targeted research for the Marriott digital properties re-design project, with the end-goal being the identification of improvements and re-design ideas to better support users.
This case study focuses on the interview timeline and analysis of research findings.
User Interviews
Research Analysis
